TERMS AND CONDITIONS

Effective date: Jan 12, 2026

COMPANY INFORMATION

Company Name: WHATECH MOBILE CO., LIMITED
Representative: Huanbin Lin
Website Name: Shop With Unica
Website URL: shopwithunica.com
Business Type: Online Store / E-commerce Retailer
Products Sold: Physical consumer goods sold through an online retail platform
Delivery Area: European Economic Area (EEA) and selected European countries
Payment Methods: Cash on Delivery (COD)
Email Support: info@shopwithunica.com
Customer Support Hours: Monday – Friday, 09:00 – 17:00 (CET)

Company Address:

WHATECH MOBILE CO., LIMITED
Huanbin Lin
Room 505, 5th floor, Beverley Commercial Centre
87-105 Chatham Road South
Tsim Sha Tsui
Hong Kong

Phone: +44 20 3807 7181

Order Processing Time: Orders are typically processed within 24 hours
Return Window: 30 days from the date of delivery

TERMS AND CONDITIONS OF USE AND SALE

These Terms and Conditions govern the use of the website shopwithunica.com, the purchase of products through the website, and the contractual relationship between the website operator and its customers.

By accessing the website, browsing its content, or placing an order, users acknowledge that they have read, understood, and agreed to be bound by these Terms and Conditions.

These Terms comply with applicable European consumer protection legislation, including but not limited to:

  • Directive 2011/83/EU on Consumer Rights
  • Directive 2005/29/EC on Unfair Commercial Practices
  • Regulation (EU) 2016/679 (GDPR)
  • EU E-commerce Directive 2000/31/EC
  • Applicable national consumer protection laws within the European Economic Area

1. LEGAL IDENTIFICATION OF THE BUSINESS

The website shopwithunica.com is operated by:

WHATECH MOBILE CO., LIMITED

Registered office:

Room 505, 5th floor, Beverley Commercial Centre
87-105 Chatham Road South
Tsim Sha Tsui
Hong Kong

WHATECH MOBILE CO., LIMITED operates the online retail platform Shop With Unica, offering consumer goods for purchase by customers located within Europe.

All purchases made through the website constitute a legally binding contract between the customer and WHATECH MOBILE CO., LIMITED.

2. SCOPE OF THESE TERMS

These Terms and Conditions apply to:

  • All visitors accessing the website
  • All registered users
  • All customers placing orders
  • All transactions conducted through the website

They govern:

  • Use of the website
  • Product purchases
  • Payment processing
  • Delivery of goods
  • Consumer rights and obligations
  • Limitation of liability
  • Intellectual property rights

If a user does not agree with these Terms, they must discontinue use of the website immediately.

3. ELIGIBILITY TO USE THE WEBSITE

To place an order on the website, users must:

  • Be at least 18 years of age or the legal age of majority in their country
  • Have legal capacity to enter into binding contracts
  • Provide accurate and truthful personal information when placing an order

WHATECH MOBILE CO., LIMITED reserves the right to refuse service, cancel accounts, or terminate orders if it reasonably suspects fraudulent activity or misuse of the website.

4. PRODUCT INFORMATION AND DESCRIPTION

Shop With Unica makes reasonable efforts to ensure that all product information displayed on the website is accurate, clear, and complete.

Product descriptions may include:

  • Specifications
  • Features
  • Dimensions
  • Usage recommendations
  • Product images

However:

  • Images are illustrative and may vary slightly from the actual product
  • Minor differences in color, packaging, or appearance may occur due to manufacturing changes

Under Directive 2005/29/EC on Unfair Commercial Practices, the company commits to providing truthful and non-misleading product information.

5. PRICING TRANSPARENCY

All prices displayed on the website are clearly indicated before checkout.

Prices include:

  • Product cost
  • Applicable taxes where required by law

Prices do not include:

  • Additional delivery charges where applicable
  • Customs or import duties (if applicable in certain regions)

Pricing information is provided in accordance with EU consumer transparency requirements.

WHATECH MOBILE CO., LIMITED reserves the right to change prices at any time. However, the price applicable to an order is the price displayed at the time the order is confirmed.

6. ORDER PROCESS AND ACCEPTANCE

The ordering process includes the following steps:

  1. Customer selects products on the website
  2. Customer provides delivery information
  3. Customer confirms the order
  4. Customer receives order confirmation via email

An order confirmation email does not automatically constitute acceptance of the order.

WHATECH MOBILE CO., LIMITED reserves the right to refuse or cancel an order if:

  • Product availability changes
  • Fraudulent activity is suspected
  • Delivery to the provided address is not possible
  • Incorrect pricing or product information occurred due to technical error

In such cases, the customer will be informed promptly.

7. ORDER CANCELLATION

Customers may request order cancellation if the order has not yet been shipped.

Cancellation requests should be sent to:

info@shopwithunica.com

If the order has already been dispatched, cancellation must follow the return and withdrawal procedure described in the Return and Refund Policy.

8. CONSUMER RIGHTS UNDER EU LAW

Customers located in the European Economic Area benefit from statutory consumer rights under Directive 2011/83/EU on Consumer Rights.

These rights include:

  • Clear pre-contractual information
  • Right of withdrawal
  • Transparent pricing
  • Fair contract terms
  • Access to dispute resolution mechanisms

Nothing in these Terms limits or replaces statutory consumer rights.

9. CUSTOMER ACCOUNT RESPONSIBILITY

If the website offers user accounts, customers are responsible for:

  • Maintaining confidentiality of login credentials
  • Ensuring account security
  • Reporting unauthorized access immediately

Users are responsible for all activities conducted through their accounts.

10. WEBSITE USAGE RULES

Users agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to systems
  • Introduce malicious software
  • Engage in fraudulent activities
  • Copy website content without authorization

Violation of these rules may result in:

  • Termination of access
  • Legal action
  • Reporting to authorities where necessary

11. INTELLECTUAL PROPERTY RIGHTS

All website content, including but not limited to:

  • Logos
  • Branding
  • Product descriptions
  • Website design
  • Images
  • Text
  • Software

is the intellectual property of WHATECH MOBILE CO., LIMITED or its licensors.

These materials are protected by:

  • International copyright laws
  • EU intellectual property regulations
  • Trademark laws

Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law, WHATECH MOBILE CO., LIMITED shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits
  • Business interruption
  • Loss of data
  • Delays caused by third-party logistics providers
  • Technical issues outside the company’s control

Nothing in these Terms limits liability where it cannot legally be excluded, including:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation

13. INDEMNIFICATION

Users agree to indemnify and hold harmless WHATECH MOBILE CO., LIMITED against claims arising from:

  • Misuse of the website
  • Violation of these Terms
  • Violation of applicable laws
  • Infringement of third-party rights

14. FORCE MAJEURE

WHATECH MOBILE CO., LIMITED shall not be liable for delays or failure to perform obligations due to events beyond reasonable control, including:

  • Natural disasters
  • Government restrictions
  • Transport disruptions
  • War or civil unrest
  • Pandemic or public health emergencies
  • Internet infrastructure failures

15. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with:

  • Applicable consumer protection laws of the European Economic Area
  • Relevant provisions of Hong Kong law where applicable

Consumers retain the right to bring disputes before the courts of their country of residence as provided under EU consumer law.

16. DISPUTE RESOLUTION

Customers are encouraged to contact customer support to resolve disputes amicably.

Email:

info@shopwithunica.com

Consumers within the EU may also use the European Commission Online Dispute Resolution platform (ODR):

European Commission ODR Platform

This platform allows consumers and traders to resolve disputes arising from online purchases without court proceedings.

17. MODIFICATIONS TO THESE TERMS

WHATECH MOBILE CO., LIMITED reserves the right to update these Terms and Conditions at any time.

Changes may occur due to:

  • Legal requirements
  • Operational changes
  • Website updates
  • Consumer protection regulations

Updated versions will be published on the website with an updated revision date.

18. CONTACT INFORMATION

For questions regarding these Terms and Conditions, customers may contact:

Email:

info@shopwithunica.com

Phone:

+44 20 3807 7181

Postal Address:

WHATECH MOBILE CO., LIMITED
Huanbin Lin
Room 505, 5th floor, Beverley Commercial Centre
87-105 Chatham Road South
Tsim Sha Tsui
Hong Kong